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  • What Is Your Satisfaction Guarantee Policy?
    We want you to be 100% satisfied with each cleaning you receive from us. We have built our business providing our clients with the best possible service available, still, we realize that we are human, things will from time to time get missed If you are not absolutely delighted with the cleaning, we will re-service the area within 24 hours of notification for free.
  • How Long Will My Cleaning Take?
    We usually estimate 1-1.5 hours per bedroom, 1-1.5 hours per full bath, 30 minutes for half bath. These are average times based on years of experience but may change based on the actual condition of the house, or in unusual cases such as large homes, we do adjust the estimate to be fair.
  • Can I Trust the Cleaners?
    Fresh Cleaning Pros customers enjoy the benefits knowing we are bonded and insured. This means that the insurance protects not only our company and employees but also each of our customers as third parties for such possibilities of breakage & damage. We run a detailed nationwide background check on all applicants in our hiring process & we are fully licensed, bonded & insured.
  • What Is the Difference Between A Standard Clean, a Deep Clean &, a Move Out Clean?
    Standard Cleaning: It is our most popular service, commonly-requested service for families, busy professionals who want to use enjoy quality time, we keep your home fresh & clean. Deep Cleaning: Ideal for homes that have gone months without being cleaned or have NOT been professionally cleaned in a while. This service includes the standard cleaning plus interior window cleaning & sills, detail blinds & detail baseboards. Move In/Out Cleaning: This service is extremely thorough top to bottom, designed to prepare a home for a new tenant. This service includes: Deep clean glass & mirrors, remove spots from surfaces, scrub down & detail baseboards, clean inside windows, clean window sills, detail blinds, clean inside of appliances, clean inside cabinets, deodorize & take out pet smells, remove pet hairs, scrub down the showers & toilets with high-quality chemicals.
  • Do You Bring Your Own Supplies & Equipment?
    We provide the equipment & professional grade chemicals needed to thoroughly clean your home. If you require to use your cleaning supplies, we ask that you have the cleaning chemicals & supplies ready so we can perform our cleaning service as efficiently as possible. If you require us to use green cleaning products or If you want us to use your cleaning products, please let us know before we start the service.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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