At Fresh Cleaning Pros, we are part of the COVID-19 solution. We are continuing to focus on how we can better serve our community. We realize now more than ever that it is our job to help our friends and neighbors have a safe, healthy clean space to call home. With COVID-19 (Coronavirus) Omicron variant cases on the rise in the National Region, we want to assure you that we are rapidly responding to the outbreak. That means being transparent with you about what steps we are taking during this difficult time.
We are providing guidance to cleaners regarding safety precautions, such as ensuring that they use personal protective equipment when servicing customers.
We are waiving cancellation fees for any customers who:
(1) have been diagnosed with COVID-19,
(2) feel sick on the day of a scheduled booking,
(3) are in a mandatory quarantine or are self quarantining, or
(4) do not feel safe having a booking because of the COVID-19 outbreak. If you would like to skip or reschedule a booking please contact us at email@example.com or 443-775-3472.
We recommend that you also review the CDC’s guidelines for reducing the spread of COVID-19. These include:
Washing hands frequently and vigorously for 20 seconds to prevent the spread of germs;
Avoiding touching of the eyes, nose and mouth;
Cleaning and disinfecting frequently touched objects and surfaces using a regular household cleaning spray or wipe; and
We also ask that all customers proactively follow the CDC’s guidelines to reduce the spread of the Coronavirus during your bookings. Other recommendations for customers include:
Stay in a room separate from the one your cleaner is cleaning. This will (1) allow the cleaner to clean thoroughly and without interruption and (2) maintain the 6 foot person- to- person distance currently recommended by the CDC.
Cancel or reschedule bookings if you feel sick or are concerned about the well being of those living in your home or your cleaner.
We are in this together! Please email us at firstname.lastname@example.org if you have any additional questions or concerns. Stay safe and thank you for being a valued customer!